Monthly Archives: January 2025

This position is responsible for providing excellent customer service, answering and making telephone calls regarding products and services offered to our customers, resolving complex internet connectivity issues, email trouble reports, Wi-Fi connection issues, and related software and hardware trouble reports. This position is also responsible for responding to public inquiries on the selection and availability of services, and carrying out orders to establish or change service. All customer interactions must comply with industry regulations and established Company procedures for customer verification and documentation. Customer interactions are generally limited to Internet and technical-related topics.

This position is responsible for assisting with the various activities associated with the construction of telephone Outside Plant facilities, completed in the safest and most efficient manner.

This position is responsible for various activities associated with the construction of telephone Outside Plant facilities completed in the safest and most efficient manner.

This position is responsible to provide exceptional and reliable network services and switching services for all customers, including maintenance and operation of Central Office equipment and troubleshooting of Digital Subscriber Lines (DSL).